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Leveraging direct accountability for Mobile Banking
platform deliveries in the UK and Australia, we understand the end user. The media and industry press are full of a diverse range of solutions and offerings
- however which ones actually deliver a viable commercial business model, and importantly tie to a real business or consumer
need for your organisation or government agency? - Should Mobile Banking
simply be Internet Banking on a Phone; or should it drive strategic operational outcomes in managing Call Centre loads on
queries from Loan Application status, Card delivery status, Collections Management or Available to Spend thresholds?
- Can the Mobile anchor new Affinity relationships to drive retail spend, incremental fee revenue and
differentiate your core offering?
- Consumers are not all savvy with the latest
Mobile capability; should the focus be on SMS (Premium or Consumer rate), Java applications or Web browser?
- Transactions are essentially made of three parts: Initiation => Verification/Authorisation =>
Fulfilment; where in this chain should Mobile be utilised for best effect?
- Out
of Band Authentication is gaining strong attention in securing online resources; how best to use the Mobile device in this
domain and what solutions are available today?
- Is there a business case for
Near Field Communication (NFC) or are Quick Response (QR) codes the sensible solution for here and now adoption?
If you are a Bank, Retailer, Money Remitter or Content Provider; the Mobile Channel has evolved to
provide new models to interact with your Customers and achieve a viable ROI. Contact us to arrange a briefing on how the Mobile can work for you.
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